Commerce Bank
Member FDIC

Contact Commerce

Thank you for your interest in Commerce Bank N.A. serving Missouri, Kansas, Illinois and Oklahoma. Your questions and feedback are appreciated.

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Emergency Numbers (including lost or stolen cards)
Customer Service
24-Hour Account Information Line (check balances, transfer funds, etc.)
Online Banking Customer Service
Visa® Check Card Customer Service

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E-mail Customer Service *
For more information about Commerce Bank products and services use the Information Request Form

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ATM Branch Locations
Mailing Address

Emergency Numbers

To report a lost or stolen credit card or Visa Check Card, please call (800) 645-2103.
To report a lost or stolen ATM card, please call the 24-Hour Account Information Line and touch 4.

Customer Service
Call: (800) 453-2265 or
E-mail: mymoney@commercebank.com

Online Banking Customer Service
Call: (800) 986-2265

Hours:	Monday-Friday	7:30 a.m.-10:00 p.m.	Central Time
	Saturday	7:30 a.m.-4:00 p.m.	Central Time

Visa Check Card Customer Service
Call: (800) 617-7480

Notice:
E-mail may not be secure, so please do not send communications which contain confidential information such as Account Numbers, Social Security Number, PIN and Passwords, or communications which require immediate attention. If you have questions about your existing Commerce Bank account, please call us instead.

Protecting the privacy and security of your confidential financial information is our top priority. The FBI has received complaints involving unsolicited e-mails directing consumers to a phony “customer service” Web site or directly asking for customer information. These scams may result in identity theft, credit card fraud, or other fraudulent financial schemes. Commerce Bank offers secure e-mail for personal questions, requests, and information through an Online Banking account. If you suspect that the security of your accounts has been compromised due to information you've disclosed, please contact our Customer Care Center at 1-800-453-2265.

24-Hour Account Information Line

Kansas City Area: (816) 234-2468
St. Louis Area: (314) 746-8700
Wichita Area: (316) 261-4775
Springfield Area: (417) 837-5432
All Other Areas: (800) 292-7977

Mailing Address

Commerce Bancshares, Inc.
1000 Walnut
P.O. Box 419248
Kansas City, MO 64141-6248

Equal Housing Lender

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