Retirement Plan Services

Just as no two plan sponsors are the same, no two retirement plans should be the same. Plan requirements for investment options, recordkeeping and administration, and participant education and communication can be as different as the organizations sponsoring them. Yet, despite the need for customized solutions, many plan providers offer sponsors little flexibility when it comes to satisfying individual priorities.

At The Commerce Trust Company, we take a different approach. It's called partnership. And it symbolizes our deep commitment to building trust as your partner in comprehensive wealth and financial management.

To that end, we start with an all-inclusive, yet fully customizable retirement services program, featuring a wide spectrum of carefully chosen and monitored investment options. From there, we ensure your ongoing satisfaction through the added value of a responsive, local service team. Finally, we provide a wide array of informative communication tools that help build understanding as well as participation.

Together, these unique strengths and attention to detail form the support your custom-designed retirement plan deserves.

One-of-a-Kind Financial Management

Our dedication to customization - treating your organization as one of a kind - sets us apart. This allows us to apply extensive knowledge and experience within the exacting framework that characterizes your unique priorities and needs.
With your distinct needs in mind, The Commerce Trust Company partners with high quality providers of State-of-the-art retirement plan administration and record keeping solutions.

State-of-the-Art Services That Ensure Success

At The Commerce Trust Company, a successful retirement plan is built on so much more than just superior investment options. Ongoing services, including local relationship management, employee education and counseling, trust and custodial, and comprehensive recordkeeping and administration, ensure a smooth and seamless operation. To that end, we have developed a state-of-the-art program that is as personalized as it is technologically advanced.

The Added Value of a Local Service Team

Perhaps nothing is more frustrating than today's typical customer service experience. Mostly anonymous, often unresponsive, it can lead you to believe that total satisfaction is a thing of the past.

That's why your local Commerce service team is such a valuable resource. Headed up by two dedicated managers, your Relationship Manager and your Retirement Education Specialist, they're your assurance of timely, responsive service - from professionals empowered to deliver meaningful solutions.

As your key contact, your Relationship Manager is responsible for all phases of service delivery, including recordkeeping, administration and employee education. In addition, your Relationship Manager has direct network access to all plan and participant information. The other key member of your local service team, your Retirement Education Specialist, works closely with your Relationship Manager to establish a comprehensive communications program tailored to your plan. This includes all initial and subsequent group and individual participant meetings. Your team will meet with you annually to conduct a formal service review covering all aspects of your plan. Additional meetings may be scheduled at your discretion.

A Full Range of Trustee Services

Commerce Bank acts as plan trustee for Commerce Trust Company Retirement Services, offering a full range of fiduciary and custodial services. Through its agents, Commerce will provide the following:

• Holding the assets of the plan in trust

• Investing plan assets at the direction of the plan sponsor or plan participants

• Reconciling financial activity

• Processing distributions

• Withholding income taxes

• Preparing financial information for IRS and trust reporting

Comprehensive Recordkeeping and Administration

The success of any retirement plan rests squarely on accurate and timely recordkeeping of participant transactions and plan-level activities. It's a demanding task, yet one that should not divert your energies from the more critical aspects of running your organization.

Easing the burden of day-to-day administration while simplifying processes that require your direct attention are key elements of our program. For that reason, we have partnered with high quality providers of state-of-the-art retirement plan administration and recordkeeping solutions.

Plan Document Services

It's no secret that well-crafted plan documents form the backbone of a strong retirement plan. Our qualified plan forms are designed with ease-of-use and compliance in mind. What's more, we will work proactively with your organization to prepare a full range of documents, including prototype plans, the adoption agreement and the Summary Plan Description. If necessary, we can also customize any plan document or form to meet your organization's specific needs.

While changing federal laws and regulations present constant challenges, you can rely on the expertise of The Commerce Trust Company to keep your plan document current and in compliance. In addition, we will prepare all required amendments as well as appropriate notices to employees.