Commerce Bank is committed to safeguarding your account information. To assure the privacy and security of your account information, Online Banking employs:
 128-bit Secure Socket Layer (SSL) technology, which encrypts your data so that it is unreadable as it travels across the Internet. SSL also authenticates the server with which you're communicating, so you can be sure that your information is going to Commerce Bank Online Banking and not to another location.
- Multiple firewalls that protect our systems from unauthorized access.
- Your unique User ID and your password, which is known only to you.
- The "time-out" feature, which automatically logs you out of our system after a period of inactivity.
- Secure e-mail inside our Online Banking system, should you need to communicate with us regarding your account.
You can easily verify that your connection to us is secure by looking for:
- The padlock icon, which appears in the corner of your browser screen.
 The web address, "https://banking.commercebank.com." The "s" indicates a secure server.
You can also take steps to enhance the security of your account information:
- Use secure e-mail inside Online Banking to send e-mail containing account information to us.
- Change your password periodically, and choose a password that's difficult to guess.
You are responsible for keeping your password, account numbers, personal information and account data confidential, and for informing us immediately if you believe there has been an unauthorized transaction in your account or you believe the security of your password has been compromised. To report any such activity, call us at 1-800-986-2265.
Commerce Bank is not responsible for customer errors or negligent use of our Online Banking services.
Please review our Online Banking Terms and Conditions for complete information.
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