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Target Corp. Security Incident

Commerce Bank is aware of the Target Corporation security incident, and is taking appropriate measures to help protect our customers. At this time, account holders do not need to call Commerce Bank to learn whether they are impacted. If we discover that your card was involved in the incident, we will separately notify you and reissue your card.

How can I find out whether my card was affected?

  • Commerce Bank is investigating the Target security incident to determine how it affects our customers. The Commerce Bank security team is on call 24/7, even during the holiday, to monitor accounts for suspicious activity. However, we strongly encourage you to monitor your account(s) online and to promptly and carefully review your monthly statements. If you have further questions, please call (855) 537-2632.

Should I reset my PIN?

  • There is no indication that any card PIN information was compromised. While you are welcome to reset your PIN at any time, it is not necessary as a result of this incident.

Should I cancel my card?

  • There is no need to cancel your card. Commerce Bank has software and processes that monitor your accounts for suspicious activity, and if we determine your account is as risk, we will reissue your card. Commerce Bank has a Zero Liability Policy that helps protect you, so that in the event any unauthorized purchases occur on your credit or debit card account, you will be fully reimbursed in accordance with the Policy. Notify Commerce Bank immediately if you see any unauthorized activity by calling (866) 598-8925.

Is Commerce Bank going to reissue my card?

  • The Commerce Bank security team is constantly monitoring account activity, and if we determine that your account is at risk, we will notify you and reissue your card(s).

Is my information safe at Commerce Bank?

  • The security incident occurred at Target Corp., and not Commerce Bank. Nevertheless, we are actively monitoring accounts for potential fraud and there is no need for you to take any action at this time other than monitoring your accounts.

Is my identity at risk?

  • Based on the type of information involved in the incident (see below link for further details), it is possible, but more likely that someone could use your card information for fraudulent purchases. It is unlikely they could use the information to open a new account. However, it is always a good idea to check your credit report regularly to ensure information is correct. For important information from Target Corp., please visit https://corporate.target.com/discover/article/Important-Notice-Unauthorized-access-to-payment-ca



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