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World Elite MasterCard - A World of Possibilities Await
Guide To Benefits
 

1 | TRAVEL BENEFITS

Get the most from all your travels, whether short getaways or trips of a lifetime

Your Commerce Bank World Elite MasterCard® gives you access to a suite of complimentary travel services and benefits, including airport lounge membership, concierge service, and more!

NO FOREIGN TRANSACTION FEES

Use your Commerce Bank World Elite MasterCard to make purchases while travelling internationally without incurring foreign transaction fees.

SAFE AND EASY TRAVEL

Your chip-enabled Commerce Bank World Elite MasterCard is accepted at more international locations and provides enhanced security when you travel abroad. Learn More

MASTERCARD TRAVEL SERVICES

Enjoy amenities and upgrades, VIP Status and premium travel offers from best-in-class travel companies with MasterCard Travel Services™. World-class travel advisors address your specific interests to craft and deliver unique travel experiences. Learn More

AIRPORT LOUNGE CLUB MEMBERSHIP

Relax while travelling with complimentary membership to the LOUNGE CLUB. LOUNGE CLUB provides Commerce Bank World Elite MasterCard cardholders with access to, and all of the privileges of, more than 350 VIP lounges in major airports in over 85 countries worldwide. Regardless of your choice of airline, what frequent flyer membership, or class of ticket bought, you will enjoy all of the convenience of an airport lounge.

As a Commerce Bank World Elite MasterCard cardholder, you will receive a LOUNGE CLUB card issued in your name. The following details outline how your LOUNGE CLUB membership works:

  • Before traveling, log on to loungeclub.com and view a directory of airport lounges available worldwide.
  • Present your LOUNGE CLUB membership card to gain admission for yourself; guests are permitted at the discretion of each lounge.
  • Enjoy complimentary refreshments, newspapers, and television. In addition, there is access to business facilities including phone, fax, conference and Internet facilities (where available).
  • Use of your LOUNGE CLUB benefit will incur certain lounge visit fees. By using your LOUNGE CLUB benefit, you agree that you are obligated to pay for lounge visits and such fees will be automatically charged to your Commerce Bank World Elite MasterCard by Priority Pass Limited. Lounge visits are subject to a $27 per person, per visit charge.
  • Airport lounge access services are provided by LOUNGE CLUB. All airport lounge fees are subject to change without notice.
  • For additional program information including “Terms and Conditions” and participating lounge information, please visit loungeclub.com.

COMMERCE BANK CONCIERGE

Commerce Bank World Elite MasterCard comes with a complimentary 24/7 concierge service that acts like a personal assistant. Need to locate hard-to-find items or reserve that perfect table? Your Commerce Bank Concierge is there to help at 1-888-531-1844.

All costs for goods or services purchased are the responsibility of the cardholder.

MASTERCARD AIRPORT CONCIERGE

MasterCard Airport Concierge, an exceptional convenience, helps relieve some of the stress associated with air travel. As a Commerce Bank World Elite MasterCard cardholder, you can arrange for a personal, dedicated Meet and Greet agent to escort you through the airport on departure, arrival or any connecting flights. There are also certain airports where you can be expedited through the security and/or the immigration process.

Available 24/7/365 at over 450 destinations worldwide, MasterCard Airport Concierge is your passport to the finer side of air travel.

As a Commerce Bank World Elite MasterCard cardholder, you can take advantage of a minimum 15% savings off the retail rate of MasterCard's Airport Concierge services. To reserve MasterCard Airport Concierge services in advance and to take advantage of the MasterCard special savings, call your Commerce Bank Concierge at 1-888-531-1844 or visit mastercard.com/airportconcierge for reservations and additional information. For additional program information on terms and conditions, please visit mastercard.com/airportconciergeterms.

All services must be booked and purchased with your Commerce Bank World Elite MasterCard. All costs are the responsibility of the cardholder.

TRAVEL ASSISTANCE SERVICES*

Provides pre-trip destination information such as visa/passport requirements, immunization, and help with lost/stolen travel documents and luggage. Also provided are referrals to a network of physicians, arranging hospital transfers, and referrals to attorneys, local embassies and consulates, if you are traveling more than 100 miles from home.

ROADSIDE ASSISTANCE*

Arranges emergency roadside assistance such as jump-starts, tire change, towing, and gas delivery if you get stuck on the road. Service fees are pre-negotiated and billed to your Commerce Bank World Elite MasterCard.

MASTERCARD GLOBAL SERVICE PREMIUM

If your Commerce Bank World Elite MasterCard card is ever lost or stolen, you can notify either Commerce Bank or MasterCard. MasterCard Global Service Premium will:

  • Attempt to notify Commerce Bank within five minutes of being reported
  • Provide emergency cash advance within an hour
  • Send you a replacement card in one day (in 75 markets) 7 days a week.

TRIP CANCELLATION INSURANCE*

Protect you and your family against certain forfeited, nonrefundable, unused payments and deposits if your trip is interrupted or cancelled due to a covered reason and you have purchased your trip with your Commerce Bank World Elite MasterCard.

MASTERRENTAL® CAR RENTAL COLLISION DAMAGE WAIVER INSURANCE*

Pays for covered damages (physical damage and theft) to a rental vehicle when your Commerce Bank World Elite MasterCard is used to initiate and pay for the entire rental transaction.

LOST OR DAMAGED LUGGAGE INSURANCE*

Reimburses you for the actual cost of repairing or replacing your checked or carry-on luggage if it is lost or damaged while traveling on a common carrier when you pay the entire cost of the tickets with your Commerce Bank World Elite MasterCard.

TRAVEL ACCIDENT INSURANCE*

Covers you and your family against Accidental Death or Dismemberment if you purchase common carrier travel tickets with your Commerce Bank World Elite MasterCard.


* Learn more about your World Elite travel benefits' terms and conditions.



CONTACT INFORMATION

Access a high level of personal service

As a Commerce Bank World Elite MasterCard® cardholder, you have access to our dedicated Customer Service team.

DEDICATED CUSTOMER SERVICE LINE

1-877-787-3171 or 1-314-514-6299 (from outside the U.S.)

COMMERCE BANK CONCIERGE

1-888-531-1844


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