Card Security. We take card security seriously

You’re protected when you use your Commerce Bank Card to shop online and anywhere else. Commerce Bank works 24/7 to detect, prevent and resolve fraud. And if by chance an unauthorized transaction does occur, you won’t be held liable.1

Fraud Prevention Tools

  • Commerce Bank Visa Card
    Chip Technology. Coming this fall, every time you use your Commerce Bank Chip Card at a chip terminal, the embedded chip generates a unique transaction code.
  • Make secure purchases with Commerce Bank with Apple Pay
    Apple Pay™. When you use Apple Pay, your card information is NOT stored on the device, nor on Apple servers. Instead, a digital account number is used and passed to the merchant.
  • Secure checkout with Visa Checkout
    Visa Checkout. When you use Visa Checkout, your card information is stored behind multiple layers of security.

Read our Card Security Tips to help you protect your card information.

Real-Time Fraud Detection

Using best-in-class solutions for Real-Time Fraud Monitoring, we screen your account 24/7 to detect suspicious card activity outside your normal pattern. We’ll alert you by phone if we suspect fraud on your Commerce Bank Card.

Count on Zero Liability Protection

Our fraud specialists are here to help if an unauthorized transaction occurs on your Commerce Bank Card. You are covered with Zero Liability1 protection so you don’t pay for the unauthorized use. We will also provide you a new card at no additional cost, if needed.

Call us immediately if your card is ever lost or stolen or if you discover fraudulent transactions.

Disclosures:

  1. Customers must notify Commerce Bank within 60 days of receiving their FIRST statement with unauthorized activity.

Report a Lost or
Stolen Card

Debit Card:
800-617-7480

Consumer Credit Card:
800-645-2103

Business Credit Card:
800-892-7104

mySpending Card:
888-373-2883

DirectCheck Card:
866-620-1367

Gift Card:
866-271-7780