Commerce Bank will never ask for any personal or account information, including Social Security numbers, account numbers, security questions, PINs, email addresses or passwords via email, unsolicited phone calls or text messages.
There has been a recent nation-wide increase in phishing scams against financial institutions, including those targeting Commerce Bank. Current phishing attempts on Commerce Bank are in the form of emails and text messages to customers asking them to complete an online form by supplying account information and PIN numbers.
If you receive an email, phone call or text message requesting verification of your Social Security number, account number, password or PIN, DO NOT ENTER the information. Instead, please contact Commerce Bank at 800-453-2265 for verification before responding to any such request.
Because Commerce Bank takes the security of our customers' accounts and personal information very seriously, we have a team of experienced staff that is actively uncovering and removing phishing sites that attempt to steal the identities of our customers.