Speed up deduction research, automate correspondence and improve efficiency of all resources involved. Integrated Receivables Deductions Cloud, by CommercePayments™, helps manage the deduction process by bringing relevant claims and backup information into a single program providing automatic deduction research and correspondence. The Deductions Cloud is a workflow management tool dedicated to the deduction, claims and dispute process, allowing your organization to resolve disputes faster and proactively identify and recover from invalid deductions. With artificial intelligence (AI), you’re able to identify valid from invalid deductions, lowering your labor costs.
Reduce day deduction outstanding (DDO) by automating research and correspondence between internal departments and your buyers
Improve internal and external collaboration through workflows and auto-correspondence
Gain clear visibility into the dispute process, including insight into value, volume, resolution type and more
Improved net recovery rate for invalid reductions
Auto-capture backup documents with the claims and proof of delivery aggregation engine.
Trigger approval workflows to cross-department stakeholders.
Use pre-made templates to send through various communication channels for quick response and approvals.
Auto-push denials and documentation to buyers for invalid deductions and post credit memos with a single click.
Each day, your enterprise resource planning (ERP) system shares customer AR information with our industry-leading Deductions Cloud solution. The Deductions Cloud will aggregate proof of delivery (POD) and bill of lading (BOL) information from buyers or carrier sources. Within Deductions Cloud, short pays and deductions are identified and matched with back-up documentation. From there, Deductions Cloud can assist with research, resolution, and correspondence of claims.
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