Remote Deposit FAQs

Small Business Remote Deposit allows you to scan checks and submit your deposits to Commerce Bank. This allows you to skip the trip to the bank and make your deposit from your business or home office computer. Using a desktop scanner, the application converts the checks into images and prepares the check transactions for deposit. The check images are stored in a searchable database for your reference. Deposits are transmitted to Commerce Bank using an encrypted Internet connection.

The table below outlines the minimum system requirements necessary to use Small Business Remote Deposit. Additionally, the user must have administrative rights on the computer. This allows the user to download the necessary software.
Operating System
Requirements
Windows 7 Windows 8.1 Windows 10 Mac OSX.10.10 or later
Internet Browsers Internet Explorer 11

Google Chrome

Mozilla Firefox
Internet Explorer 11

Google Chrome

Mozilla Firefox
Internet Explorer 11

Google Chrome

Mozilla Firefox
 Safari 8 or later
Software Adobe FlashPlayer
(Version 9 or later)

Adobe Acrobat Reader
(Version 8 or later)
Adobe FlashPlayer
(Version 9 or later)

Adobe Acrobat Reader
(Version 8 or later)
Adobe FlashPlayer
(Version 9 or later)

Adobe Acrobat Reader
(Version 8 or later)
Adobe FlashPlayer
(Version 9 or later)

Adobe Acrobat Reader
(Version 8 or later)
Display Minimum screen resolution
1024 x 768
Minimum screen resolution
1024 x 768
Minimum screen resolution
1024 x 768
Minimum screen resolution
1024 x 768
USB 2.0 2.0 2.0 2.0
High Speed Internet Access DSL or better preferred DSL or better preferred DSL or better preferred DSL or better preferred

The Small Business Remote Deposit application is available by clicking Apply Today[PDF] 1 or visiting your local branch. Simply type in your information, print the application and fax it to 816-760-3986. Please make sure that each field is completed to ensure timely processing of the application.

Funds deposited through Small Business Remote Deposit before 7:00 PM, Central Time (on a business day) are available the next business day.

It is recommended that original checks be stored for a minimum of 60 days in a secured environment before destroying the checks. It is recommended that a shredding machine be used to destroy the checks.

All U.S. dollar checks drawn on banks with valid U.S. Routing and Transit numbers are accepted, including personal checks, business checks, cashier checks and money orders.

All data and information entered into or accessed through the Small Business Remote Deposit service is encrypted with SSL 256 bit encryption, the highest level of internet security available.

Disclosures:

  1. To view or print a PDF file, Adobe® Reader® 9.5 or above is recommended. Download the latest version.