Lines of Business
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Department
Accounting/Finance
The accounting and finance department is at the center of of Commerce and is responsible for financial management and financial controls needed to support our success.
Administrative Services
Administrative Services provides essential services across the bank. This department includes roles such as administrative assistants, mail clerks, pilots, and more.
Audit/Compliance
Internal audit and compliance are both essential functions at Commerce. These departments ensure we are following all applicable laws, rules and regulations, as well as internal codes of conduct, policies and procedures.
Capital Markets
The Capital Markets Group (CMG) of Commerce Bank offers fixed income securities, cash management solutions and a full range of services to help customers maximize returns while minimizing risk.
Commercial Banking
Commerce Bank offers various business banking services to clients including business checking, loans, credit cards, merchant services, and more. We offer businesses solutions that are tailored to a customer’s industry and help turn their goals into successes.
Commercial Payments
The Commercial Payments group focuses on improving organizational efficiencies in areas such as payable and receivable solutions, cash flow, liquidity, vendor payments, purchasing cards and many additional payment solutions to organizations ranging from small to enterprise level clients.
Consumer Card/Consumer Lending
Our Consumer Lending Group offers borrowing solutions that help bring customers’ goals to life. Roles in this department include all positions related to consumer loans, prepaid cards, bank cards, indirect lending, and more.
Corporate Analytics
The Corporate Analytics department provides Commerce with the business analytics we need to improve our performance.
Credit Administration
Credit Administration manages the entire credit process for lending to customers. They vet borrowers to ascertain the bank’s level of credit risk.
Customer Care Center
Our Customer Care Center supports our customers through our 24/7 customer service line and online chat. Roles in this department also include quality assurance, sales specialists and much more.
Information Technology
Information Technology is the provider of all Commerce Bank’s technology services. These teams keep the bank running and create the systems our customers and employees rely on.
Legal
The Legal department includes attorneys, contract management, and general counsel.
Mortgage Banking
The Commerce Bank Mortgage department provides customers with loan solutions and the back-office processing to get mortgage loans completed.
Marketing
The Commerce marketing team promotes our bank across all lines of business. They listen to customers and drives sales through multi-channel marketing.
Operations
The Operations team supports areas across the bank to ensure high-quality and effective operations in each department.
Retail Banking
Retail Banking includes all the ways we connect with customers, in person or digitally. Whether that's helping a customer in person, managing our digital channels or transforming how we do business, this department makes banking easy and convenient for our customers.
Talent Management
Talent Management supports Commerce Bank by providing compensation, recruitment, development, and employee relations services across all departments.
Trust/Wealth Management
The Commerce Trust Company provides integrated services to our clients through personal money management, private banking, financial planning, tax services, family business consulting, estate planning, and institutional money management.
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