Contact us by secure messaging

If you have questions about your account but can’t talk over the phone, just contact us directly from the Commerce Bank Mobile App or Online Banking. You can chat or send a secure message.

Empty your mailbox

Fraudsters love paper statements. Sign up for paperless statements and keep banking information out of your mailbox.

Use biometric security on your device

Most people tend to recycle favorite passwords, and all hackers know it. Your fingerprints and your face are unique, which means they’re less likely to be compromised. Take advantage of whatever biometric security enhancements are available on your device.

Use mobile deposit for paper checks

If your tax refund arrives in the mail, mobile deposit can save you a trip to the branch or ATM. Just open the mobile app and follow the prompts.

Ensure Commerce Bank has your updated mobile number on file

Commerce Bank customers are now opted into free fraud text alerts. This is a free service Commerce is offering to all Debit and Credit Card customers.