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Patient Financing FAQs

General Questions

For questions about enrollment or general questions, contact your healthcare provider.

For questions about existing accounts, contact us at 1-855-893-1292

HSF® is available through participating healthcare providers. Your provider will let you know if they participate in the HSF® program.

Payment Questions

Through Commerce Bank Online Banking: Activate Online Banking

By mail: Commerce Bank, P.O. Box 801042, Kansas City MO 64180-1042

At any Commerce branch

By phone: 1-855-893-1292

Set up automated payments: Through Online Banking

You may pay by Check, ACH, Debit Card or HSA Card.
Contact Commerce Bank at 1-855-893-1292 to discuss how to bring the account up to date. You may be assessed a late payment fee.
You may finance new or additional expenses from the same healthcare provider using your HSF® account, so long as your account is in good standing.

Make a Payment

Making a payment is easy. For payment options and additional information, click here.

Make a payment