Android Support FAQs

Android Operating System Support

To ensure we’re meeting current standards for security and performance, we sometimes have to sunset our support of earlier operating systems.

To update your operating system, visit your phone’s Settings. If Android updates are not available to you, then newer versions of the Commerce Bank Mobile Banking App will also not be available. While you will not be able to update to newer versions of our app, you may continue to use the existing app until it is shutoff.

If your operating system is no longer supported, you won’t see an option to update your Commerce Bank Mobile Banking App.

Once you have updated your operating system to a supported version, you will have the option to re-install. You will not be able to reinstall unless you update your operating system.

You can always visit Online Banking at commercebank.com on your phone’s browser.