Remote Deposit FAQs

What is Small Business Remote Deposit?

Small Business Remote Deposit allows you to scan checks and submit your deposits to Commerce Bank. This allows you to skip the trip to the bank and make your deposit from your business or home office computer. Using a desktop scanner, the application converts the checks into images and prepares the check transactions for deposit. The check images are stored in a searchable database for your reference. Deposits are transmitted to Commerce Bank using a secure, encrypted Internet connection.

What are the minimum computer system requirements?

The table below outlines the minimum system requirements necessary to use Small Business Remote Deposit. Additionally, the user must have administrative rights on the computer. This allows the user to download the necessary software.

Operating System
Requirements
Windows 7 Windows 8 Windows 8.1 Windows 10 Mac OSX 10.7.5 or later
Internet Browsers Internet Explorer 9 - 11

Google Chrome

Mozilla Firefox
Internet Explorer 10 - 11

Google Chrome

Mozilla Firefox
Internet Explorer 11

Google Chrome

Mozilla Firefox
Internet Explorer 11

Google Chrome

Mozilla Firefox
Safari 6 or later
Software Adobe FlashPlayer
(Version 9 or later)

Adobe Acrobat Reader
(Version 8 or later)
Adobe FlashPlayer
(Version 9 or later)

Adobe Acrobat Reader
(Version 8 or later)
Adobe FlashPlayer
(Version 9 or later)

Adobe Acrobat Reader
(Version 8 or later)
Adobe FlashPlayer
(Version 9 or later)

Adobe Acrobat Reader
(Version 8 or later)
Adobe FlashPlayer
(Version 9 or later)

Adobe Acrobat Reader
(Version 8 or later)
Display Minimum screen resolution
1024 x 768
Minimum screen resolution
1024 x 768
Minimum screen resolution
1024 x 768
Minimum screen resolution
1024 x 768
Minimum screen resolution
1024 x 768
USB 2.0 2.0 2.0 2.0 2.0
High Speed Internet Access DSL or better preferred DSL or better preferred DSL or better preferred DSL or better preferred DSL or better preferred

How do I apply for Small Business Remote Deposit?

The Small Business Remote Deposit application is available by clicking Apply Today or visiting your local branch. Simply type in your information, print the application and fax it to 816-760-3986. Please make sure that each field is completed to ensure timely processing of the application.

When are my funds available if I submit a deposit via Remote Deposit?

Funds deposited through Small Business Remote Deposit before 7:00 PM, Central Time (on a business day) are available the next business day.

What do I do with a check after I scan it?

It is recommended that original checks be stored for a minimum of 60 days in a secured environment before destroying the checks. It is recommended that a shredding machine be used to destroy the checks.

What types of checks can be processed through the system?

All U.S. dollar checks drawn on banks with valid U.S. Routing and Transit numbers are accepted, including personal checks, business checks, cashier checks and money orders.

Is the information entered into or accessed through the system secure?

All data and information entered into or accessed through the Small Business Remote Deposit service is encrypted with SSL 128 bit encryption, the highest level of internet security available.

Disclosures:

  • To send an email that contains confidential information, please visit the Secure Message Center where there are additional instructions about whether to use Secure Email or Online Banking messaging.