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Employee Engagement

Working together as one team

Forbes 2021 America's Best Midsize Employers | Powered by Statista

At Commerce, we believe in the power of collaboration. By working together, we connect our diverse skills and perspectives to innovate new solutions that meet unique customer needs. We believe our strong internal culture is one of the key drivers of our long-term success. We are dedicated to fostering an inclusive and supportive environment where our team of more than 4,700 employees feel their voices are heard.

We are committed to holistic employee engagement that includes competitive employee benefits; professional development opportunities; diversity, equity and inclusion (DEI) programming; robust onboarding and mentoring; and more. As a result of our efforts, we have been recognized by Forbes as a Best Mid-Size Employer for four years in a row.

Doing everything we can to keep employees engaged

It is important to us that our team members feel engaged and empowered to grow with us. We pay close attention to how our team members feel, which helps us know what’s working well and where we can improve. Each year, we conduct a team member survey in partnership with Korn Ferry to gauge team members’ sense of engagement, enablement and overall satisfaction with their employment at Commerce.

Bar chart, showing highly engaged and enabled teams based on 2020 survey comparing Commerce and U.S. high-performing norm.

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Our differences make the difference

We believe our bank is made stronger by building a team with diverse perspectives, backgrounds and experience. For that reason, we strive to foster an inclusive environment where all team members feel empowered to speak and be heard. From how we recruit team members to how we approach employee engagement, we have programs dedicated to increasing representation at all levels of our bank and fostering a true sense of belonging. Our Diversity, Equity and Inclusion (DEI) commitment informs our relationships with our team members as well as our customers, community members and suppliers.

To learn more about our commitment to and work for DEI, please visit our Diversity, Equity and Inclusion page.

Highlights from our recent DEI efforts

Bar graph representing women in various levels within the Commerce Bank organization. Click the image to get a long description of the image.
Bar graph representing people of color in various levels within the Commerce Bank organization. Click the image to get a full description of the image.
Bar graph showing team member representation by generation and tenure. Click the image to get a full description of the image.
Bar graph representing women in various levels within the Commerce Bank organization. Click the image to get a long description of the image.
Bar graph representing people of color in various levels within the Commerce Bank organization. Click the image to get a full description of the image.
Bar graph showing team member representation by generation and tenure. Click the image to get a full description of the image.

Women People of Color 2020 Workforce Availability

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Investing in employee benefits

We’re committed to providing a variety of highly competitive employee benefits to attract, motivate and retain the best and brightest talent in the industry. We offer an array of competitive programs, including health and retirement benefits, educational assistance and flexible work schedules to meet our team members’ individual and evolving needs. Our employee benefits program is focused on four main components: financial, physical and emotional well-being, and career development.

To learn more about employee benefits at Commerce Bank, please visit our Benefits page.

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Financial Well-Being

  • Base salary and incentives (based on eligibility)
  • 401(k) including company match (traditional and Roth)
  • Retirement education resources
  • Flexible spending accounts and health savings accounts
  • Employee, supplemental and dependent life insurance
  • Long-term disability
  • Family and medical leave
  • Adoption assistance
  • Commerce Perks discounts on good and services
  • Commerce Bank services discounts

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Career Development

  • Education assistance
  • Tuition discounts through Scholarship America
  • Mentorship and job shadowing opportunities
  • Leadership development programs
  • Managing at Commerce program

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Physical Well-Being

  • Medical, dental and vision healthcare plans
  • Critical illness, accident and hospital indemnity insurance
  • Long-term care insurance
  • Paid medical leave
  • On-site flu shots
  • Healthy Returns tools and programs for healthy living
  • Cost of COVID-19 tests covered during the pandemic

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Emotional Well-Being

  • Paid vacation, sick and personal time off
  • Vacation Purchase program
  • Paid holidays
  • Paid parental leave
  • Paid volunteer time off
  • Flexible work schedules
  • Employee Assistance program
  • Commerce in the Community volunteering initiatives
  • Care@work premium memberships

Supporting team members that grow with us

We are dedicated to ensuring our team members feel valued and motivated to continue their career with us, from their first day to their 20th year and beyond. We facilitate several programs designed to help team members further their professional development, establish a strong network, and grow in their career.

To learn more about professional development at Commerce Bank, please visit our Growth & Development page.

Team members helping team members

Commerce team members have a demonstrated passion for supporting our customers and communities — and their fellow team members. The Employee 2 Employee Foundation (E2E) was established in 2016 to enable a formal process for team members to help other team members. E2E aims to support team members that find themselves in a tough spot financially due to unforeseen events like medical or natural emergencies. E2E is a separate, independent nonprofit entity led by a board of directors with members from a variety of departments across the bank. The foundation is largely powered by Commerce team members’ contributions, and the E2E board reviews applications from team members requesting assistance. Since its inception, the E2E Foundation has distributed over $500,000 in support funds to more than 200 team members.

For more information, download our Environmental, Social and Governance report.[PDF]

Disclosures:

Information as of 12/31/2020, except where noted. Workforce availability is a weighted average based on job type and region.

The workforce availability data used for the calculation is provided by a third-party vendor and is based on U.S. Census data.

  1. In January 2021, Commerce Bancshares, Inc., announced the addition of the Enterprise Digital Strategy leadership role to the Executive Management Committee. The graphic reflects the announcement. Data for workforce availability is not available for Executive Management Committee.

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