Commerce Bank and its affiliated companies take the security of your private information very seriously. We take many measures to protect your personal information, including the Secure Message Center.
Communications which contain confidential information such as an Account Number, Social Security Number, PIN and Password should be sent through Online Banking or Small Business Online Banking.
Please do not use email to make a bill payment, funds transfer, stop payment, report unauthorized use of your password, or to report an unauthorized transaction because we may not immediately receive the email message you send or have a reasonable opportunity to take action before responding. You may notify us by calling us at 800-986-2265 or by writing us at:
Online Banking Customer Service
Mail Stop: CLPCB
8000 Forsyth Blvd.
Clayton, MO 63105
Using the Commerce Bank Secure Message Center:
Communications which contain confidential information such as Account Numbers, Social Security Number, PIN and Passwords should be sent through Online Banking messaging. For other secure emails, please use the Commerce Bank Secure Message Center.