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Make a loan payment – it's fast and easy!

Make a payment for:

Or, visit one of these pages to make another type of payment:

Automatic Monthly Debit

  • Self service:

    Submit a completed ACH Authorization Form through DocuSign opens in a new window.

  • Get help:

    Contact a Customer Service Representative at 800-449-9829 if you need assistance.

  • Additional details:

    Hours of Operation

    Monday – Friday
    8:00 a.m. CT – 8:00 p.m. CT
    Saturday and nontraditional holidays
    8:00 a.m. CT – 4:00 p.m. CT
    Closed Sunday and Federal Holidays

    This method will automatically debit the payment from your designated checking or savings account each month and apply the payment directly to your loan as of the loan due date.

    However, please note that the full amount of the monthly scheduled payment will not be withdrawn from the designated bank account in any month that other payment(s) toward the loan(s) have been made and/or a monthly payment amount has been otherwise satisfied in full.

By phone

  • Account Information Line

    800-453-2265

    Available 24/7/365 – choose option to transfer from Commerce checking or savings to your Commerce loan (No fee for this service)
    Payment credited on the date received

  • Automated Phone System

    866-658-9333

    Use a non-Commerce checking or savings account or an eligible* debit card (including a Commerce debit card) to make a payment. (No Commerce Bank fee for this service)
    Payment credited on the date received

  • Customer Contact Center

    800-449-9829

    Hours of Operation

    Monday – Friday
    8:00 a.m. CT – 8:00 p.m. CT
    Saturday and nontraditional holidays
    8:00 a.m. CT – 4:00 p.m. CT
    Closed Sunday and Federal Holidays

    • With a Commerce Bank deposit account: Choose to transfer funds from your Commerce deposit account to your loan account.
      (No fee for this service)

    Payment credited on the date received

In person

Make a payment at a Commerce ATM

(Commerce account required)


Visit a branch

By mail

  • Home Equity Loans and Installment Loans

    Commerce Bank
    PO Box 807011
    Kansas City, MO 64180-7011

  • Home Equity Line of Credit

    Commerce Bank - Home Equity Line of Credit
    PO Box 806600
    Kansas City, MO 64141

  • Branch Line of Credit

    Commerce Bank - Branch Line of Credit
    PO Box 806600
    Kansas City, MO 64180

Payments must be accompanied by the payment form or account number, and in the form of a check or money order in U.S. Dollars drawn on a U.S. financial institution.

Payments received at 5:00 p.m. CT or after will be credited to your account no later than the next Business Day.