Just for Platinum Debit cardholders, access dedicated support, through the exclusive phone number on the back of every card. While traveling, your card provides the following benefits1 to minimize any inconveniences while away from home:
Travel & emergency assistance services
Get help coordinating medical, legal, and travel services when you need them. The cost of any goods or services is your responsibility.
Hotel theft protection
When you pay for lodging with your Visa card, you can be reimbursed for covered personal property that is stolen from your room.
Lost luggage reimbursement
Book travel or pay for travel fare with the card, and the cost of both your luggage and its contents can be reimbursed if they’re lost or stolen by the common carrier.
Count on built-in fraud protection with Visa Zero Liability1. Unlike cash, you're protected if your card is ever lost or stolen – and you're never responsible for any unauthorized purchases.
Enroll in text Alerts in Online Banking to track your spending and monitor for any suspicious account activity.
Lock a missing card using Online Banking to temporarily block new purchases and ATM withdrawals, without interrupting your recurring payments. Once you find your card, simply unlock it and begin using it again.
You can now tap to pay at checkout counters that support contactless technology. Follow the instructions below to use your Platinum Visa® Debit Card wherever you see the contactless Symbol2 for fast, more secure3 transactions.
Existing customers will receive a contactless Platinum Visa® Debit Card after your current card expires.
View contactless cards
frequently asked questions
Customer must notify Commerce Bank within 60 days of receiving the first statement with unauthorized activity. For specific restrictions, limitations and other details, please consult Commerce Bank.
The Contactless Symbol and Contactless Indicator are trademarks owned and used with permission of EMVCo, LLC.
Contactless Visa cards use the same dynamic security as chip cards. Each transaction is accompanied by a one-time code that protects your payment information.
Some restrictions may apply.
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