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Share these tips on how to use contactless Visa cards seamlessly at point-of-sale:
Tap to pay. The cardholder should hold the card within 1-2 inches of the Contactless Symbol ![]() Don't angle the card. The contactless card works best when held flat over the Contactless Symbol and not at an angle. Avoid "card class." Sometimes, cardholders inadvertently hold a wallet with more than one contactless card against the contactless-enabled checkout terminal. In such instances, the checkout terminal may display a message indicating the customer needs to present one card only and will not proceed until the cardholder selects a single contactless card. Cardholders then should ensure only one contactless card is tapped. |
Contactless payments are easy. You simply tap your contactless card on the contactless-enabled checkout terminal. The payments are fast and convenient to use in places where you need to pay on the go. And, just like transactions made with a chip card, each contactless card transaction is accompanied by a one-time code that protects the payment information. So your contactless payments are also secure.
Unlike cash, contactless payments let you keep better records of your purchases. You can still do everything you would do with a non-contactless card, including adding a tip, getting cash back (if available), and more.
Once you activate your new contactless card, destroy your existing card immediately for security reasons.
Yes. The contactless antenna as well as the chip itself is what provides stronger protection against counterfeit fraud by creating a unique transaction code that protects your information when used at a contactless-enabled or chip-enabled terminal. Purchases made using either a “signature” or “PIN” will both receive the enhanced security against counterfeit fraud.
You can tap to pay wherever you see the Contactless Symbolat checkout. Millions of merchants around the world accept contactless payments, including fast food restaurants, grocery stores, pharmacies, and more. If you don’t see the Contactless Symbol, you can still use your contactless card at an EMV checkout terminal by inserting your card, or at a magnetic stripe terminal by swiping your card.
We must hear from you no later than 120 days after the transaction was posted to your account. For specific restrictions, limitations and other details, please consult Commerce Bank.
*The Contactless Symbol and Contactless Indicator are trademarks owned and used with permission of EMVCo, LLC.