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Paytient, Commerce Bank Announce Collaboration to Improve Healthcare Affordability


Paytient LogoKANSAS CITY, MO.- Feb. 2, 2022 - Paytient, a Columbia, Missouri-based financial technology company, has collaborated with Commerce Bank to serve the needs of enterprise employers and health systems seeking to improve how people access and afford care.

This effort is timely and necessary. According to the 2021 Healthcare in America Report, nearly one-third of Americans said they had not sought treatment for a health problem in the prior three months due to cost. The report also revealed that 1 in 5 U.S. adults say they or a member of their household had a health problem worsen after postponing care because of cost.1

Paytient aims to remove cost as a barrier for care so members can get the assistance they need. “Our collaboration with Commerce brings us together to focus on advancing the state of care by creating new healthcare buying and payment experiences for employees of the nation’s leading employers as well as the hospitals and health systems they rely on,” said Brian Whorley, founder and CEO of Paytient.

Assisted by FS Vector, a strategic advisory firm, Paytient sought out a financial services provider with shared conviction for its healthcare mission. Commerce Bank also maintains high, principled regulatory practices and has decades of successful relationships with hundreds of well-regarded health systems.

“From my years of working in healthcare, I certainly had a familiarity and healthy respect for Commerce, but its commitment to quality and capacity for innovation were unmatched in the market,” Whorley said. “It really was all about the talent of the team it fielded to craft a first-of-its-kind collaboration and healthcare payment experience that millions of Paytients will rely on in the coming years to better access and afford care.”

Through CommerceHealthcare®, the bank delivers innovative financial services and payments solutions for healthcare providers while leveraging the security and infrastructure of its more than 150 years of experience. Commerce will continue to deepen its commitment to delivering a better financial experience for both healthcare providers and patients.

“Commerce is pleased to work with Paytient to deliver affordable payment options for healthcare expenses to employers and providers across the country,” said Chad Doza, senior vice president, consumer credit card. “Paytient and Commerce want to make healthcare more accessible and provide a better patient experience. As a payments and credit card issuing bank for over 50 years and experienced healthcare-related banking provider, innovation in the payments and healthcare space is Commerce Bank’s hallmark. We recognize that fintech solutions, such as Paytient’s, are the way to adapt to shifting consumer desires for payment options for healthcare and other expenses.”

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About Paytient

Paytient is a venture-backed, healthcare financial technology company. Employers offer Paytient as a part of their health plan, typically as a benefit, to give employees an effortless way to pay for out-of-pocket medical, dental, pharmaceutical, vision, and veterinary care. Paytient members can swipe their Paytient cards to pay providers in full at the time of service, effectively turning unexpected healthcare expenses into self-defined payment plans — always without interest or fees. Employers can begin offering Paytient to their employees today by signing up at

Paytient is a remote team with headquartered roots in Columbia, Missouri. It is a founder-led, privately held company with incredibly supportive investors like Inspired Capital, BoxGroup, Lachy Groom, Lightbank, Cultivation Capital, and Felicis Ventures.

About Commerce Bank

With $36.7 billion in assets2, Commerce Bancshares, Inc. (NASDAQ: CBSH) is a registered bank holding company offering a full line of banking services, including payment solutions, investment management and securities brokerage. Commerce Bank, a subsidiary of Commerce Bancshares, Inc., leverages more than 150 years of proven strength and experience to help individuals and businesses solve financial challenges. In addition to offering payment solutions across the U.S., Commerce Bank currently operates full-service banking facilities across the Midwest including the St. Louis and Kansas City metropolitan areas, Springfield, Central Missouri, Central Illinois, Wichita, Tulsa, Oklahoma City, and Denver. It also maintains commercial offices in Dallas, Houston, Cincinnati, Nashville, Des Moines, Indianapolis, and Grand Rapids. Commerce delivers high-touch service and sophisticated financial solutions at regional branches, commercial offices, ATMs, online, mobile and through a 24/7 customer service line. Learn more at

1“2021 Healthcare in America Report,” West Health-Gallup, Jan. 11, 2022,
2As of December 31, 2021