Commerce Bank's Online Banking is now more secure than ever. Our enhanced security program protects you in two ways:
When you activate Online Banking, you will create a Customer ID and a Password that’s known only to you.
After that, you'll use your Customer ID and Password for authentication every time you log in. This efficient login process provides you with another layer of security and privacy.
We've also added security questions so that, any time you log in from a computer that you haven't asked us to remember, we can make sure it's really you.
For more information on our new security program, read the Frequently Asked Questions.
Our new security program works in combination with the safeguards we've already been using in Online Banking:
You can also take steps to enhance the security of your account information:
You are responsible for keeping your Customer ID and Password, security questions and answers, account numbers, personal information and account data confidential, and for informing us immediately if you believe there has been an unauthorized transaction in your account or you believe the security of your password has been compromised. To report any such activity, call us at 800-986-2265.
Commerce Bank is not responsible for customer errors or negligent use of our Online Banking services.
For complete information, please review our Online Banking Terms and Conditions