November 09, 2018
Does your company have a payment strategy?
Your company probably has a detailed growth strategy that covers everything from marketing and sales to diversification and international strategies. But do you have a payment strategy?
You might approach accounts payable as a necessary part of doing business, with little strategy required. You receive a bill, wait 30 days, then send a check. But it might be time to change that. By applying strategic thinking to your accounts payable, you could secure some terrific economic upside for your business.
With an effective payment strategy, every invoice your company receives becomes an opportunity to earn a return, streamline workflows and support your company’s vision. Without one, your liquidity, cash flow and ability to obtain credit may be taking a hit.
What’s in a payment strategy.An effective payment strategy involves much more than a decision to wait until the due date to pay bills. Rather, it considers all the factors that can affect when and how the payment is made.
If expense reduction is part of your corporate strategy, for example, you may want a payment strategy that takes advantage of all available early payment discounts. If cash flow is a concern, you may want a payment strategy and financial partner that can help strengthen it. A strategy that places high priority on revenue share opportunities may lead you to seek vendors who accept card and electronic payments.
An effective payment strategy will also likely require you to update some processes and expand the number of ways you make payments.
Check on your payment method.If your company is like most, you probably write many checks. The most recent Association of Financial Professionals (AFP) Electronic Payments survey found that about half of all business-to-business payments are still processed with paper checks. Among smaller businesses, the percentage is even higher. Payment strategists find this somewhat surprising, given that paper checks can cost up to 90 percent more to process than ACH, wire transfers, purchasing cards and other electronic payment methods.
Up your strategy and upgrade your tools.The technology solutions and systems you choose matter, too. They can play an important role in your payment strategy. There are tools that can help you identify discount opportunities, track and time payments, and other protocols that streamline the payment process. Your strategy should include personnel management and training so that your staff understands how your strategy works and what they must do to support it.
By incorporating newer digital payment solutions, you can eliminate many manual processes, reduce expenses and streamline AP processes. With the right tools set up, you might find that many of the most time-consuming activities, such as signing up vendors for your new payment systems, will be done for you.
Change is hard, we get it. But in this case, making a change can help grow your business. If your company doesn’t have a payment strategy yet, it’s time to create one. A financial professional can help you design and implement a payment strategy that works for you. To learn more, visit our website or contact us.
About the authorRoger Williams leads payment strategy and innovations for Commerce Bank. He is based in Kansas City.
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