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Doctors Consulting at Hospital

How to create a smarter, faster payment experience.

Watch: How to create a smarter, faster payment experience.

Creating a positive patient experience takes lot of work and is critically important to a health system. Financial staff work hard to ensure things goes smoothly and contribute to health systems’ financial success.

It takes a blend of people, processes and technology to create a more seamless, automated experience behind the scenes to effectively manage staff and quicken cash flow.

“We achieved an 86.5% collection rate since the patient lending program inception [almost one year ago].”

– Saint Francis Healthcare System

In this webinar, you’ll hear how Saint Francis Healthcare System has implemented back office payment automation strategies – for payable and receivable – to advantageously streamline back office operations, capture efficiencies and ultimately improve their patient financial experience.


Jeremy Jones
Manager of Accounting, Saint Francis Healthcare System

Danah Brandel

Manager of Customer Service and Charge Integrity Manager, Saint Francis Healthcare System

Rick Heise

Director of Healthcare Specialty Payments, Commerce Bank

After this webinar, you'll be able to:

  • Share best practices for ways to decrease cost of payments and speed up the revenue cycle
  • Describe key steps and tools to automate payment reconciliation for multi-location health systems
  • Discuss how to best leverage people, processes and technology

Recommended for:

CEOs, CFOs, Revenue Cycle Directors and Managers, Revenue Integrity Directors and Managers, Director of Patient Financial Counseling, Director of Finance, AP Managers

Watch now

Webinar recorded on November 29, 2017
Hosted by Healthcare Financial Management Association

Also See

How healthcare providers can use automation to get paid faster.
Care, not collections, in a high-deductible world.