Great Word of Mouth
St. Louis, MO
When the owner of a small, family-oriented dental practice decided to sell, it left two dentists with a dilemma. With their futures uncertain, Drs. Michael Todd and Kristiane Naegler wanted to continue working in Columbia, Missouri. However, they saw an opportunity.
They contemplated purchasing the practice which consisted of only seven employees, but its limited revenue meant they’d need a loan to grow the business. While they shopped the market for the best loan percentage and term, they were also searching for a bank that believed in their vision and the practice’s potential.
After meeting with several banks, both large and small, they found that Commerce Bank checked all their boxes. The doctors were so happy with the service on their business account that they chose to also move their personal accounts, and their families’ accounts, to Commerce.
Dr. Naegler recalls, “Commerce’s small-town feel was immediately apparent – the tellers at the bank know me by name. Additionally, the terms of the loan enabled us to make capital contributions toward the practice and ultimately grow our patient base, increasing our profitability.”
Today, what used to be a small-town practice has grown into Accent Dental, a multi-location dental practice. Accent Dental has now expanded to three locations and is even taking a bite out of the St. Louis market.
“The road wasn’t easy and we continued to look at other banks through the expansion process, but Commerce continually beat the competition’s rates and service while offering superior products.”
— Dr. Kristiane Naegler