Round Up FAQs

You pick the amount you want to add to your dedicated Commerce Bank savings account with each debit card purchase. 

• Choose $1, we round up to the nearest dollar.
• Choose $3, we round up to the nearest dollar and add $2 more.
• Choose $5, we round up to the nearest dollar and add $4 more.

We’ll round up every debit card purchase, including whole-dollar amounts, and automatically transfer that amount to your savings account as a separate transaction. See “TRANSFER” section for details on when Round Up transfers occur. On days you have multiple debit card purchases, we’ll add up all of your daily round ups and make one transfer to your savings.

Round Up transfers take place on the Business Day after your debit card transaction displays in the ‘Posted’ section of Online Banking or Mobile Banking.

PIN Transactions generally display in the ‘Posted’ transactions section of your account the same day or next business day, depending on whether they were made before or after the 7:00 p.m. cut-off time.

Non-PIN Transactions, including transactions using the tap feature, will be shown in Account Activity in the ‘Current’ transactions section when the merchant presents the transaction to us for authorization. When the merchant presents the final transaction, up to three business days later, the debit card transaction will be displayed in the ‘Posted’ section.

There are many ways to protect your accounts from becoming overdrawn. 

You can monitor your account balances using Online Banking and our mobile app. In addition, signing up for Alerts is a great way to stay on top of your accounts. Set up an Alert to notify you by text, email or push notification when your:

• “Current Balance is below your specified amount”
• “SmartSave or Round Up transfer is greater than or equal to your specified amount”

Another option is to increase the minimum checking account balance required before allowing a Round Up transfer. To do this, please visit the Round Up “Program Management” page → “Set my Preferences” and increase the “Minimum Checking Balance Required to Allow a Transfer”.

In addition, you can also choose to limit the “Maximum Monthly Transfers Amount” while on the same page. This is the maximum total amount that can be transferred from your checking to your designated Commerce Bank savings account in a given month through the Round Up program.

Overdraft Services are also a great addition for your checking account.

You cannot reverse a Round Up transfer; however, you can complete an Internal Transfer from your savings account back to your checking account to bring your checking account to a positive balance.

Please note that account limitations apply:

• myRewards Savings are allowed four withdrawals or outgoing transfers per year to be eligible for the annual matching deposit
• Saving accounts are allowed up to three free withdrawals or outgoing transfers per month: $2.00 for each additional withdrawal or transfer

If you frequently need to transfer funds from your savings back to your checking account, consider:

• Increasing the minimum checking account balance required before allowing a transfer
• Reducing the maximum monthly transfer amount to lower the total amount that can be transferred in a given month
• Pausing the service for up to three months
• Unenrolling from the service

See Program Management for more information.

Go to: Round Up “Program Management” → “Pause my Savings”, then provide the date that you would like Round Up to resume moving money to your savings account. Please note: When the service is resumed after your pause, we will look back two days and Round Up purchases for that time period.