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    Patient Financing FAQs

    General Questions

    For questions about enrollment or general questions, contact your healthcare provider.

    For questions about existing accounts, contact us at 1-855-893-1292

    HSF® and CommerceCare® are available through participating healthcare providers. Your provider will let you know if they participate. You may also search for participating providers here.

    Payment Questions

    Payments should be sent to Commerce Bank.

    Make a Payment Online or set up automatic monthly payments here.

    By mail: Commerce Bank, P.O. Box 801042, Kansas City MO 64180-1042

    At any Commerce branch

    By phone: 1-855-893-1292

    You may pay by Check, ACH, Debit Card or eligible HSA/FSA Cards.
    Contact Commerce Bank at 1-855-893-1292 to discuss how to bring the account up to date. You may be assessed a late payment fee.
    No.
    You may finance new or additional expenses from the same healthcare provider using your HSF® or CommerceCare® account, so long as your account is in good standing.

    Make a Payment

    Making a payment is easy. For payment options and additional information, click here.

    Make a payment

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