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4.5/5 overall rating
(2295 reviews)
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11/15/2024
Caroline T
Saint Louis, MO
Cardholder since 2023
11/15/2024

Great card

Tammy
Poplar Bluff, MO
Cardholder since 2008
11/15/2024

Poor service with card replacement

I have reduced my use of the card dramatically. The service center sent me a card which was to arrive in 12-14 business days....it never came....it happens. After waiting, when I called the service line, they would not forward me a replacement card any quicker than the 12-14 days. Needing a card, I resorted to opening a new card elsewhere, which is now my primary card. I have banked with Commerce for many years...this particular situation was a foreseeable and unnecessary failure. Thank you for asking
Mark
Saint Louis, MO
Cardholder since 1999
11/15/2024
Stephen L
Columbia, MO
Cardholder since 2003
11/15/2024

Very convenient

Very convenient has always been there when I needed it
Racheal W
Waxahachie, TX
Cardholder since 2022
11/15/2024
Sharon M
Louisville, KY
Cardholder since 2016
11/15/2024

Easy access to cash!

I have used the checks periodically and the convenience is perfect! Thank you.
Lloyd B
Buffalo Grove, IL
Cardholder since 2019
11/15/2024
Love the rewards. Shows up even at Walgreens purchases or gas stations at times.
Tammy
Normal, IL
Cardholder since 1998
11/15/2024

Conversation with Representative

Extremely satisfied with the representative I spoke with.
Robin B
Somerset, PA
Cardholder since 2021
11/15/2024
Joan
Saint Louis, MO
Cardholder since 1990

Disclosures:

Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.

Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in October and November 2024 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.

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