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4.5/5 overall rating
(2295 reviews)
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11/15/2024

Rewards Program Issue

Since Commerce transferred rewards management to new outside firm, my reward points have been reduced by 2,000 points on 10/9/24 & 9/19/24 by Walgreens for some minimal credit at checkout. 4000 points are worth $60 cash when used for $100 deposit.to my Commerce checking account for 6660 points. I guarantee you I did receive any where that credit on a Walgreens purchase according to consumer service call on 11/12/24. She could not return these points to my account or tell me what retailers could hit with this undesired convenience "service". Therefore, my use of this Commerce credit card will be reduced until the points are returned to my account and this convenient service is stopped.
Wayne B
Saint Louis, MO
Cardholder since 1977
11/15/2024

No way to get a card increase

The card doesn't offer balance increase.
Augustus
Lexington, KY
Cardholder since 2016
11/15/2024

Friendly and helpful

Always have the right answer
Hassan
Houston, TX
Cardholder since 2020
11/15/2024
Lillie M
Kearney, NE
Cardholder since 2011
11/15/2024
Brianna
Springfield, MO
Cardholder since 2023
11/15/2024
Sarah R
Joplin, MO
Cardholder since 2019
11/15/2024
Juanita
Grayville, IL
Cardholder since 2024
11/14/2024
Dennis
Nixa, MO
Cardholder since 2024
11/14/2024

D

Great
Diane
Manhattan, KS
Cardholder since 2023
11/14/2024

Commerce is the best bank I have had.

Started out with Commerce with a construction loan /mortgage. Extremely satisfied with that experience. Kept Commerce as my bank after that. I now have a home equity loan. Very satisfied with the terms and ease of banking online.
Roger
Freeman, MO
Cardholder since 1997

Disclosures:

Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.

Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in October and November 2024 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.

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