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Special Connections® Credit Card Reviews


Special Connections Visa Signature credit card
4.5/5 overall rating
(1448 reviews)
Get the card that rewards you with up to 4% Cash Back1footnote 1 in all your favorite categories!2footnote 2
1footnote 1 Cash Back applied as a statement credit.
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11/03/2024

Member since 2001

I opened my account in August 2001 and have never even considered any other bank, why change a perfect bank?! I absolutely love the toggle feature!!
Guylene C
Lawrence, KS
Cardholder since 2001
11/03/2024
Jane
Saint Louis, MO
Cardholder since 2018
11/03/2024
Mary S
Saint Louis, MO
Cardholder since 2022
11/03/2024

paid off - no balance - the less usage the higher my credit score

Michael
Diana, TX
Cardholder since 2021
11/02/2024

This is the most incompetent credit card I have ever had to deal with.

The phone customer service is incompetent. The address on one of the cards is still incorrect despite multiple efforts by me to get it corrected. Two refund checks did not reach me because of this incompetence. The complaint process about incorrect charges is a joke. I clearly told a phone customer service rep why a charge was incorrect. She did not ask for documentary proof, which I gladly would have provided. Then I got a letter many weeks later saying that my complaint was not approved and I hadn’t provided any proof! Like everything else about Commerce Bank, this credit card is handicapped by badly trained and overworked people. I have experienced such systemic, consistent, maddening incompetence in all my dealings over the last year and a half with Commerce at all levels and types of service that I have finally been pushed to disentangling myself from this miserable excuse for financial services entity. Shame on Commerce Bank.
Joy F
Saint Louis, MO
Cardholder since 2015
11/02/2024
Kathy
Fetus, MO
Cardholder since 2019
11/02/2024

Currently happy with my card

Cynthia
Brighton, MO
Cardholder since 2013
11/02/2024

Quick evaluation of credit limit

My credit limit had been increased rather quickly. Obviously you determined rather quickly that an increase was in order.
Robert R
San Antonio, TX
Cardholder since 2021
11/02/2024

Very satisfied

Commerce Bank is wonderful.
David N
Chesterfield, MO
Cardholder since 2014
11/02/2024
Christal B
Mexico, MO
Cardholder since 1986

Disclosures:

  1. A Cash Back redemption is applied as a statement credit or electronic deposit. The statement credit redemption will reduce your balance, but you are still required to make at least your minimum payment. An electronic deposit redemption will be issued in U.S. currency through an electronic deposit to a checking or savings account of your choice. Values for non-cash back redemption items such as merchandise, gift cards and travel may vary. Visit commercebank.com/cashrewardsterms link opens in a new window for full rewards program details.

  2. Please note that merchants self-select the category in which transactions will be listed and some merchants may be owned by other companies, therefore transactions may not be counted in the category you might expect. Purchases made using Near Field Communication (NFC), virtual wallets, or similar technology may not be eligible for bonus points. Offer cannot be combined with other promotional offers or World Elite MasterCard® points earned for travel and restaurants.

Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.

Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in October and November 2024 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.

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