10/31/2024
Great card, but could be better
I have been happy with this card for the most part. There are a few items that could use improving. I do not know exactly how long I have had this card, but it has been a number of years now and I have never been contacted or has anyone reached out to tell me, they have reviewed the card and decided to increase my credit Available. It is the lowest available credit of all my cards and I have a high score. When I called, they said cards are usually reviewed from time to time, but I have never witnessed a review that I am aware of. I also have an issue with Redeeming rewards credits. They could be a little bit more user-friendly, and have many more options to redeem than what they do. I like to redeem the rewards in the form of a credit to the statement and it is extremely difficult to figure out how to do that. Otherwise, the app is user-friendly and I have had no issues.
Barry K
Sioux Falls, SD
Cardholder since 2014