10/30/2024
Mediocre credit card with so-so service
No one has ever spoken to us about your rewards system.
It's just as well, the rewards are weak and we have no incentive to use except when American Express is not accepted.
Your card is not virtual for safety online -- a big negative.
Your credit card staff is neither knowledgeable or particularly helpful.
And why would you have a rewards system in which the rewards disappear if you don't use?
Sorry, it pains me to reflect this way since I have an otherwise satisfied customer for decades.
Michael S
Saint Louis, MO
Cardholder since 1990