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4.5/5 overall rating
(2295 reviews)
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10/30/2024

Commerce Bank not very capable

Commerce Bank locked my card because I took an Uber ride to a GA airport. I then couldn't use the card until I spent 45 minutes on the phone getting it unblocked. They need to improve their fraud screening to not do this and they need to radically improve the customer response time when they do.
Robert
Palo Alto, CA
Cardholder since 2024
10/30/2024

Love my Commerce Bank credit card

Excellent 0% interest rate to begin with an opportunities to do balance transfers who could ask for more love the card?
Andrea
Hamilton, OH
Cardholder since 2024
10/30/2024
Kevin
Overland Park, KS
Cardholder since 1975
10/30/2024
Adan
Kansas City, MO
Cardholder since 2024
10/30/2024
Barry V
Kansas City, MO
Cardholder since 2015
10/30/2024

Effortless to use, good rewards programs

I am a 40 year commerce customer, always have positive experiences
Timothy R
Wentzville, MO
Cardholder since 1989
10/30/2024
Annie A
Flint, TX
Cardholder since 2012
10/30/2024

Dependable credit actions ...

Never disappointed with connecting with Commerce... reliable
Sylvia F
Grove, OK
Cardholder since 2014
10/30/2024
Jay
Lawrence, KS
Cardholder since 2007
10/30/2024

INTEREST RATES & MEMBERSHIP FEE

Interest rates have risen too much and I am not happy about still paying a membership fee after having a Commerce Bank Visa Card for over 30 years!!
Beverly B
Fenton, MO
Cardholder since 1994

Disclosures:

Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.

Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in October and November 2024 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.

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