4.5/5 overall rating
(2295 reviews)
10/30/2024
Good place to do banking
I’m able to check all my accounts anytime of the day. Just recently I spoke with a Felecia at Commerce bank to see if I needed to make some changes to my pin, and she assured me it wasn’t necessary. She was friendly and helpful, and so are the bank employees I’ve come into contact with
Kenneth
Saint Louis, MO
Cardholder since 2019
11/14/2024
Easy to Use
It is easy to use the Commerce Bank app to look at my purchases made with the card.
Kristen
Ballwin, MO
Cardholder since 2002
11/14/2024
Esmeralda
San Antonio, TX
Cardholder since 2023
11/14/2024
I am very satisfied with this card overall.
Iftikhar A
Woodbridge, VA
Cardholder since 2016
11/14/2024
Card is convenient and the statement is clear. I’m hoping the next Commerce card is a “tap” card.
Edward S
Saint Louis, MO
Cardholder since 1988
11/14/2024
Ease of use
Jennifer
Oalthe, KS
Cardholder since 2009
11/14/2024
Christopher O
Arnold, MO
Cardholder since 2018
11/14/2024
It does what I expect
Don't much care about anything other than interest rates and fees.
Stephen G
Jacksonville, IL
Cardholder since 2009
11/14/2024
Commerce online experience is infuriating.
I have been a Commerce credit card holder for nearly 30 years, but if it were not my oldest line of credit, I would CERTAINLY cut it up. I normally use it as my last backup card. The one period of time that I was forced to rely primarily on my Commerce card was the most frustrating period of my financial life. Commerce’s online system lacks so many things that other cards routinely use to support paying your bill and informing you of your financial status. Just as an example, when you go to pay a bill online, you can only pay a minimum payment or the whole payment; the payment screen does not tell you what your last statement balance is so that you can pay your amount due. You have to click out and write it down from another page and go back to payment to make sure you pay your whole bill. This is just one of a hundred examples. My Commerce card was also routinely rejected even though there was plenty of room on it. And I could not use it to pay touchless long after all the other cards had been updated. There are no benefits to using this card that I can remember. I have cards from half a dozen other major banks, and I’d get two or three more from any of them before I’d go near Commerce.
Mary
Saint Louis, MO
Cardholder since 1999
11/14/2024
Michael S
Tulsa, OK
Cardholder since 2008
11/14/2024
Debbie
Lees Summit, MO
Cardholder since 2014
Disclosures:
Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.
Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in October and November 2024 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.