4.5/5 overall rating
(2295 reviews)
11/07/2024
Enjoyed it
Dad first opend a account with then Citizens Bank on Commerical St. Springfield,Mo. I am still here!
James C
Walnut Grove, MO
Cardholder since 2014
11/14/2024
Karen K
Dallas, TX
Cardholder since 2016
11/14/2024
Good card. Good benefits.
Bobbie
Van Buren, MO
Cardholder since 2024
11/14/2024
Rewards changes confuse me
I have used the Kansas City Royals Mastercard for a number of years now and have loved how it works. The opportunity to use my points for Royals experiences are why I obtained the card. Other than a little confusion with how bonus points were obtained, I thought this card was perfect. Five stars for sure.
Recently, however, there have been changes to the rewards program. The new format is confusing and doesn’t even show anything to do with the Royals. I’m hoping that it is a matter of time and the bugs will get cleaned up. I tried calling the rewards program but can’t get through. Nobody has been available to explain to me how the new updates work. I have a lot of points saved and want to be able to use them towards the Royals. Please be transparent about the updates and please be more explicit about how the new format works.
Matt K
York, NE
Cardholder since 2020
11/14/2024
Good service.
No issues with card.
Matthew C
Florissant, MO
Cardholder since 2010
11/14/2024
Susan O
Hazelwood, MO
Cardholder since 2007
11/14/2024
Richard C
Saint Louis, MO
Cardholder since 1983
11/14/2024
Great card
I'd recommend the credit card.
Jamar C
New Albany, IN
Cardholder since 2022
11/14/2024
Randall C
Trenton, TX
Cardholder since 2012
11/14/2024
Caroline S
Ozark, MO
Cardholder since 2006
11/14/2024
Great rates, great card
Harry M
Blue Springs, MO
Cardholder since 2009
Disclosures:
Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.
Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in October and November 2024 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.