Skip To Main Content


4.5/5 overall rating
(2295 reviews)
Sort by
11/07/2024
Herman
Lawrence, KS
Cardholder since 2022
11/07/2024
Sheri
Walton, KY
Cardholder since 2024
11/07/2024
Kenneth S
Crab Orchard, WV
Cardholder since 2004
11/07/2024
Matthew D
Darien, IL
Cardholder since 2013
11/07/2024

Good card

No problems
Larry
Eugene, OR
Cardholder since 2024
11/07/2024

interest rate

Wish the card had a lower interest rate and better perks for using it.
Simone J
Lexington, IL
Cardholder since 2001
11/07/2024
Marie M
Springfield, MO
Cardholder since 2001
11/07/2024

ease of use

Dennis
Harrison, OH
Cardholder since 2024
11/07/2024

Fraud Block Terrible

I’ve had my card for years and year, but this year started having fraud charges. I’ve had to call for almost 8 months now to get the charges disputed and resent a card. About 4 times the card never made it to me. Representatives can’t help me stop the fraud or block it. Really disappointed in the service.
Alyssa F
Cypress, TX
Cardholder since 2011
11/07/2024

Unable to set up recurring Auto Pay

This credit card is my only card that completely stresses me out. I’ve been unable to set up recurring auto payments through the Commerce app as well as the website. I am scared every month that I’ll forget to pay, and I am plan on removing it from my list of cards to use. In addition, using my rewards has been confusing, and randomly I use the card at Walmart the other day and it prompted me that I could save $10 or $20 on that current purchase, I didn’t understand how that even worked. It has been a frustrating relationship with this card.
Nicole T
Honolulu, HI
Cardholder since 2022

Disclosures:

Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.

Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in October and November 2024 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.

Back to top