11/08/2024
Missed points without good customer service
I missed hundreds of points before the system updated, and I called the customer service number for serval times. but they always said someone will call you for the investigation, but they never did it. Then the new system changed, I called again, but no response, only said "I cannot see the history record".... I feel the card is not friendly to get the points and rewards too....
Man
Shawnee, KS
Cardholder since 2024