Skip To Main Content
Page Header Desktop Image

We’re here for you, in every situation.

How Commerce is continuing to respond to the COVID-19 pandemic.

Taking care of our customers and team members has always been our top priority. Even as vaccination rates increase, the COVID-19 pandemic is continuing to have an unprecedented effect on the daily lives of many.

More than 150 years of helping customers has taught us that life is complex, and that even the best moments in life come with financial challenges. This situation is no exception. We stand ready to help you through whatever comes your way, so you can focus on what matters most.

We’re constantly working to adapt and respond, to keep our customers and teammates safe and to assist those who are facing financial hardship.

We ask you to be on the lookout for suspicious email and text messages that try to convince you to share sensitive information such as username and password, or ones that may impersonate a company, charity, or government agency. Commerce will never ask you for your personal information or log-in credentials in an email or text message.

In good times and in challenging times, Commerce Bank is here for our customers and our team members. We appreciate your continued trust and the privilege to serve you.

Our lobbies are now fully open, but we will continue to follow the recommendations from the Centers for Disease Control and Prevention to help protect your health and safety. We ask that you wear a mask if you are not fully vaccinated and stay home if you are sick or have been exposed to someone who has COVID-19.

Please visit our location finder for the latest hours of operation or to find an ATM near you.

We have many additional options to let you bank when, where and how you prefer.
  • Our Mobile App and Online Banking are available 24/7 to make deposits, transfer funds, make payments and more. They’re simple to use, and free.
  • The Commerce Bank CONNECT® app lets you interact directly with a Commerce banker you’ve chosen, who can connect you to the solutions you need. And they’re always as close as your smartphone.
Business customers have a few additional options to access their accounts, wherever and whenever is convenient to them: If you have questions or need individual assistance, contact our customer care center at 800-453-2265.

We’re here to help.

Commerce Bank believes that every financial situation is unique and deserving of a personal response. We understand that the current situation may cause financial uncertainty and can be very difficult for many of our customers.

If you are a Commerce Bank customer facing financial hardship due to the impact of the COVID-19 pandemic, please call us at 833-518-3458 to discuss your current accounts.
We have an ongoing series of articles on topics on how to keep your financial life on track through the weeks ahead. For the latest, click here.

For the latest information from official sources, visit:

Tell us what you think.

Was the content on this page helpful?

Send feedback

Staying safe and healthy while working at home.

We’re helping keep you informed.

Taking care of our customers and team members is our top priority. Check out Ideas & Tips for ways to manage around COVID-19.

Click to learn more about temporarily locking your misplaced credit card Learn more

Disclosures:

To send an email that contains confidential information, please visit the Secure Message Center where there are additional instructions about whether to use Secure Email or Online Banking messaging.

To view or print a PDF file, Adobe® Reader® 9.5 or above is recommended. Download the latest version.