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4.5/5 overall rating
(2295 reviews)
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10/31/2024
C S
Eldon, MO
Cardholder since 1973
10/31/2024

I am please with Commerce,

I am please with commerce and the service I received when I visit our facility. Need to spend more time trying to redeem my rewards.
Doris
Moberly, MO
Cardholder since 2008
10/31/2024

Very happy.

I have had no issues with my service.
Jonathan K
Liberty, MO
Cardholder since 1995
10/31/2024
Rhonda M
Republic, MO
Cardholder since 2017
10/31/2024
Paul
Saint Louis, MO
Cardholder since 2019
10/31/2024
Archie D
Kansas City, KS
Cardholder since 2001
10/31/2024
Dwight S
Peoria, IL
Cardholder since 1993
10/31/2024

Ok

It’s not as easy now to get to the rewards or the rewards you are looking for.
Selena J
Blue Springs, MO
Cardholder since 2008
10/31/2024

Perhaps unintentional, but bait and switch anyhow

Because my FBO has classified itself as an other retailer” or some such in your system, I don’t get the benefit of the 2% reward for use there.
Danford C
Dallas, TX
Cardholder since 2019
10/31/2024
Cecilia R
Saint Louis, MO
Cardholder since 1990

Disclosures:

Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.

Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in October and November 2024 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.

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