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4.5/5 overall rating
(2295 reviews)
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10/31/2024
Lester G
Louisville, KY
Cardholder since 2019
10/31/2024

Waiting for a new card

I called about getting a card with a new expiration date since my card expired in August. I called about 2 weeks ago, and I still haven't received a new card with a new expiration date.
Seth P
Bonner Springs, KS
Cardholder since 2009
10/31/2024
Interest rate very high. Ive had this card for over 30 years. Very high interest rate
Phillip S
Saint Peters, MO
Cardholder since 1987
10/31/2024

Security

The feature I appreciate most is the level of security this bank provides.
Josette H
St Louis, MO
Cardholder since 1995
10/31/2024

Works Great!

I don’t have a problem with it!!
Jerrell B
Moberly, MO
Cardholder since 2020
10/31/2024

Like the card but….

I don’t understand how I can have and maintain a credit score between 785-825+ and have the high interest rate that I do. Very unhappy…
Michelle M
Mahomet, IL
Cardholder since 2014
10/31/2024
Dennis
Carthage, MO
Cardholder since 2017
10/31/2024
Robert
Boonville, MO
Cardholder since 2015
10/31/2024

can't use cards around here

hard to access funds
Jimmy D
Ravenden, AR
Cardholder since 2018
10/31/2024

gas rewards

I got a note that if I used my card for gas it would take reward at the time of sales if we use certain gas station could never see that it did Leona
Jean
Galesburg, IL
Cardholder since 2006

Disclosures:

Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.

Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in October and November 2024 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.

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