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4.5/5 overall rating
(2295 reviews)
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10/31/2024

New credit card info.

Lady (Stacy) that helped me was excellent....hope your other customer service reps. and as nice and knowable Wonder service.
Blanche
Raymore, MO
Cardholder since 1997
10/31/2024
Joseph L
Chicago, IL
Cardholder since 2023
10/31/2024

It works for me..

I use it . It works. I pay my bills. I don't need any other options since I do not bank online.
Jack B
Alto, TX
Cardholder since 2019
10/31/2024

It’s ok

I need a credit card, so I like to have this one from my local/regional bank.
Jonathan
Leawood, KS
Cardholder since 1999
10/31/2024

Best overall cash back of all my cards. 2.25%

Could make points accumulation simpler by just saying 2%, and then give $25 per 2222 points. also would like to have card to use the touchless reader, if security is still secure.
Gregory
Hannibal, MO
Cardholder since 1983
10/31/2024

LOVE it!!!!

It's so easy to use and keep track of my spending.
Karen U
Ballwin, MO
Cardholder since 1985
10/31/2024

Easy to use can use everywhere

Lynn R
Smithville, MO
Cardholder since 2014
10/31/2024
I haven't yet figured out how to redeem my points under this new, more complicated, system.
Kenneth
Raytown, MO
Cardholder since 1969
10/31/2024
Hazel
Kansas City, MO
Cardholder since 1983
10/31/2024

Found no problems with service.

I an extremely satisfied with Commerce Bank services.
John V
Bartlett, TN
Cardholder since 2015

Disclosures:

Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.

Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in October and November 2024 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.

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