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4.5/5 overall rating
(2295 reviews)
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10/31/2024

Needs rewards

For your customers that pay it off completely each month there should be a reward based on the total balance carried forward the closer to the zero the higher the reward
Gary
Kansas City, KS
Cardholder since 2020
10/31/2024
Sharon E
Bolivar, MO
Cardholder since 2019
10/31/2024

Works Great

Need to use points Amazon like Other Cards
Lawrence Z
Limerick, PA
Cardholder since 2022
10/31/2024

Customer friendly

Customer friendly
James M
Hudson, CO
Cardholder since 2020
10/31/2024
Dustin B
Springfield, MO
Cardholder since 2004
10/31/2024

Satisfied.

Terry L
Fillmore, MO
Cardholder since 2020
10/31/2024

Interest rates are too high!!!

You change too much for interest!!!!
Randy C
Manilla, IN
Cardholder since 2021
10/31/2024

Reward redemption issues

I tried to order a gift card last year for Ulta. I never received the card. I emailed customer service and never received a response or a replacement card.
Monica K
Tonganoxie, KS
Cardholder since 2005
10/31/2024
I’ve always had good service
David D
Anthony, NM
Cardholder since 2019
10/31/2024
Karen W
Carl Junction, MO
Cardholder since 1990

Disclosures:

Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.

Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in October and November 2024 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.

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