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4.5/5 overall rating
(2295 reviews)
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10/30/2024
Sandra D
Broken Arrow, OK
Cardholder since 2022
10/30/2024

Nice to have the alert feature when bogus charges come through.

Catherine
Columbia, MO
Cardholder since 2011
10/30/2024

commerce bank //thankyou

Thankyou commerce bank for your services .I APRECIATE YOU TRUSTING ME WITH YOUR CREDIT SERVICES ! PAYING BACK ON MY CREDITDEBT IS A TOP PRIORTY! I WILL NOT LET YOUR BANK DOWN AND WILL PAY ALL DEBT PLUS INTEREST NO MATTER WHAT ! AGAIN THANKYOU
Michael
Addison, IL
Cardholder since 2024
10/30/2024

Very helpful and friendly service

Very helpful and friendly service.
Debra L
Blacklick, OH
Cardholder since 2017
10/30/2024
I have had these cards for many years. I am very happy with them.
Milton
Saint Louis, MO
Cardholder since 1975
10/30/2024

easy to hack

Our card has been hacked several years in a row
Dale B
Lees Summit, MO
Cardholder since 1969
10/30/2024
Brian D
Springfield, MO
Cardholder since 2022
10/30/2024
Vicki
Harrisonville, MO
Cardholder since 1993
10/30/2024

Safety

Recently the bank caught a fraudulent charge to my account. The card was nullified but the bank did not notify me. I had to wait until I tried to use it again and the purchase was refused. Then I had to wait for a new card. Great on the catch, not so great on the notification.
Judith
Saint Louis, MO
Cardholder since 2009
10/30/2024
Elizabeth
Arden, NC
Cardholder since 2008

Disclosures:

Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.

Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in October and November 2024 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.

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