4.5/5 overall rating
(2295 reviews)
11/15/2024
Great service!
I’ve been a Commerce bank member ever since I opened my joint account with my mother at 10 years old. You guys do fantastic work and would recommend to friends and family.
Joshua
Saint Louis, MO
Cardholder since 2016
10/30/2024
Love the card and the way it supports A O P A
George
Litchfield Park, AZ
Cardholder since 2023
10/30/2024
As expected
Credit card works as a credit card should.
Lewis C
Raymond, ME
Cardholder since 2018
10/30/2024
Very satisfied
There are a few features I had forgotten about, but I will definitely be looking into using them. I have been very satisfied with the Special Connections card and Commerce. It was a good decision to apply for the card!
William W
Olathe, KS
Cardholder since 2021
10/30/2024
dissatisfied
I detailed the issues i had in previous e-mails--no one cared about it then, no doubt no one cares now
Louise N
Peoria, IL
Cardholder since 2017
10/30/2024
Customer service is excellent
Always quick to either answer my question or route me to correct person.
Noel
Houston, TX
Cardholder since 2020
10/30/2024
Great service
Great service and very responsive customer service
Craig U
Branson West, MO
Cardholder since 1993
10/30/2024
Getting there
Redeeming rewards a lot easier than it was. I would still like cash back to be easier. I like the digital wallet but I don't understand why the physical card doesn't tap.
Christopher
Lawrence, KS
Cardholder since 2004
10/30/2024
My card does not have a wireless chip. I find this annoying
Donna K
Ballwin, MO
Cardholder since 1990
10/30/2024
Commerce replaced my card to keep my money safe.
I have had several different CC numbers over the years because Commerce felt the card had been compromised. I never had fraudulent charges posted on my account so their preemptive actions probably saved me some trouble.
Robert R
Collinsville, IL
Cardholder since 2015
10/30/2024
I love commerce bank
I like their service and the way they treat their customers
Sherry
Forrest City, AR
Cardholder since 2024
Disclosures:
Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.
Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in October and November 2024 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.
