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4.5/5 overall rating
(2295 reviews)
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10/30/2024

My card was locked for one month, no notification

Notify clients when their card is blocked and why, because it took several phone calls from myself and staff at the Roeland Park, KS facility to clear the matter up and it WAS Commerce Bank's fault.
Sharon L
Mission, KS
Cardholder since 1995
10/30/2024
Beverly T
Black Jack, MO
Cardholder since 2013
10/30/2024
Gia W
Springfield, MO
Cardholder since 2017
10/30/2024
Marvin M
Lowell, AR
Cardholder since 2001
10/30/2024

Accepted everywhere

Have had no issues with the card. I appreciate being able to adjust the "Toggle" feature when I might be making a one-time larger purchase.
Dennis
Liberty, MO
Cardholder since 2001
10/30/2024
Gregory
The Villages, FL
Cardholder since 2024
10/30/2024

good card service

Karl K
Spring, TX
Cardholder since 2018
10/30/2024

Bonus Points

The bonus points for aviation purchases caps at 2500 points per quarter. That is only $25. $100 per year only buys 20 gallons of avgas. Better than nothing but not great.
William S
Newburgh, IN
Cardholder since 2020
10/30/2024
Catherine M
Groveland, CA
Cardholder since 2019
10/30/2024

I use my card, just not all th3e features

Theodore V
Shawnee, KS
Cardholder since 1991

Disclosures:

Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.

Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in October and November 2024 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.

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