4.5/5 overall rating
(2295 reviews)
11/07/2024
Easy
Very easy to keep up with everything related to the card! Feel secure with it!!
Elizabeth
Saint Louis, MO
Cardholder since 2012
10/30/2024
Thomas H
Cary, NC
Cardholder since 1998
10/30/2024
Easy and efficient
This card is easy to utilize and to make payments. Website is definitely user friendly.
Ann M
Roselle, IL
Cardholder since 2010
10/30/2024
Unprofessional Customer Service
Getting a credit limit increase is next to impossible
Xavier C
Oklahoma City, OK
Cardholder since 2013
10/30/2024
Michael
Rochester, IN
Cardholder since 2019
10/30/2024
Great Bank supporting a great cause
This is my go to card for everything aviation.
Christopher B
Montpelier, OH
Cardholder since 2018
10/30/2024
Credit Usage
Overall I am very pleased with the card.
Thomas
Springfield, MO
Cardholder since 2022
10/30/2024
Ok
Lawrence
East Saint Louis, IL
Cardholder since 2023
10/30/2024
All great boboroblems
Exceeded expectations
Kenny
Albany, IL
Cardholder since 2021
10/30/2024
Mediocre credit card with so-so service
No one has ever spoken to us about your rewards system.
It's just as well, the rewards are weak and we have no incentive to use except when American Express is not accepted.
Your card is not virtual for safety online -- a big negative.
Your credit card staff is neither knowledgeable or particularly helpful.
And why would you have a rewards system in which the rewards disappear if you don't use?
Sorry, it pains me to reflect this way since I have an otherwise satisfied customer for decades.
Michael S
Saint Louis, MO
Cardholder since 1990
10/30/2024
the rate went up too 28.49%
when i get it pay up i will be close this acct' i cant pay that much interest on the times i have or if you can decrease my credit limit 500.00 dollars and my cash limit too 100.00 dollars i may keep it open thanks gaylon dees
Gaylon
Deer Park, AL
Cardholder since 2024
Disclosures:
Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.
Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in October and November 2024 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.