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4.5/5 overall rating
(2295 reviews)
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11/07/2024

Ok

Susan S
Franklin, OH
Cardholder since 2017
11/07/2024

Your pay by phone site is clunky and unusable to pay my bill

John S
East Durham, NY
Cardholder since 2022
11/07/2024

I've tried to redeem my points/benefits but I don't exactly get it

Martha B
Wentzville, MO
Cardholder since 2009
11/07/2024

listen and care for customer request.

I misunderstood the offer that the Commerce credit card offered me. I felt bad when I saw there is an interest charge on my credit card account. I called the customer service and she tried to help me get the interest charge waived. I felt that I am taken care of by Commerce Credit Card customer service. Thank you for your time and understanding.
Doan
Oklahoma City, OK
Cardholder since 2023
11/07/2024
Robert W
Mansfield, OH
Cardholder since 2015
11/07/2024

Good service

Doing good business and service
Aleemuddin H
Stafford, TX
Cardholder since 2023
11/07/2024
Lanell
Springfield, MO
Cardholder since 1994
11/07/2024
Paulette O
Iberia, MO
Cardholder since 2020
11/07/2024
John G
Lees Summit, MO
Cardholder since 2018
11/07/2024

Needs another credit check to get credit line increase.

I have 4 credit cards. All of them except for my commerce card either gives me credit increase on their own or when i request one. The only way i can get a credit increase with this card is if i allow them to do another crdit check which adds another inquiry to my credit report.
William L
Streator, IL
Cardholder since 2023

Disclosures:

Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.

Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in October and November 2024 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.

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