Skip To Main Content
Page Header Desktop Image

Account Archive CD-ROM FAQs

Account Archive CD-ROMs are available for personal checking, savings and money market accounts.
Your Account Archive CD-ROM will contain images of your monthly statements and any check images that are associated with those statements.1
You may order up to 7 years of account statements and check images.
Yes, you have the ability to select a range of months from the drop down menu on the order screen, which means only the statements and check images for the time period selected will be on your CD-ROM.
If your account is set up for a “combined statement” your monthly statements are not available on CD-ROM.
Account Archive CD-ROMs cost $15.00 per account request, which will be deducted from your account. Account Archive CD-ROMs are free for the following accounts: CommerceRelationship Checking, Benefits Banking Premium checking, Private Options checking, CommerceOptionsSM Premium Money Market and CommerceOptionsSM Options Savings accounts owned by Private Options customers.
You will receive your Account Archive CD-ROM by U.S. mail in approximately 7-10 business days.
To change the address associated with your account go to “My Profile” under “Customer Service” in Online Banking, select “Mailing Address” and select the account for which you are ordering an Account Archive CD-ROM.

Please allow 2-3 business days for this change to take effect before placing your order.
If you need help with your order, you may call 1-800-986-2265 for assistance.


  1. To view or print statements and check images, you must have Adobe® Reader. Download the latest version of Adobe Reader®

† To send an email that contains confidential information, please visit the Secure Message Center where there are additional instructions about whether to use Secure Email or Online Banking messaging.

The information provided on this website is not meant as a recommendation or endorsement of any specific security or strategy. An individual’s situation can vary; therefore the information provided above should be relied upon only when coordinated with individual professional advice.

Mutual funds, annuities, and other investment products:

Not FDIC-insured

May lose value

No bank guarantee

Commerce Brokerage Services, Inc., Member FINRA/SIPC, is a wholly owned subsidiary of Commerce Bank. This site is not intended for use by, or to provide any information to, investors in any state where Commerce Brokerage Services, Inc. is not registered or in any jurisdiction outside the United States of America where such use would be prohibited or otherwise regulated. Nothing on this web site shall be considered a solicitation to buy or an offer to sell a security to any person in any jurisdiction where such offer, solicitation, purchase or sale would be unlawful under the securities laws of such jurisdiction.