4.5/5 overall rating
(2295 reviews)
11/09/2024
I'm very satisfied with the AOPA MC.
R B
Minneapolis, MN
Cardholder since 2018
11/06/2024
Improve rewards cash back
Troy R
Hutchinson, MN
Cardholder since 2012
11/06/2024
Catherine L
Belton, MO
Cardholder since 2016
11/06/2024
John S
Milford, CT
Cardholder since 2018
11/06/2024
i'm okay with this card
Rex T
Minden, NV
Cardholder since 2018
11/06/2024
I love my Commerce Bank Royals Mastercard
A+++++++++++
Randall
Bloomington, IL
Cardholder since 1989
11/06/2024
Frances R
O Fallon, MO
Cardholder since 1998
11/06/2024
excellent customer service
Ronald F
Peoria Heights, IL
Cardholder since 1996
11/06/2024
It is everything I need in a credit card.
No complaints.
Joseph
Saint Louis, MO
Cardholder since 2019
11/06/2024
Love the card
Richard M
Duluth, MN
Cardholder since 2021
11/06/2024
Bad Relationship
I will be cancelling this account due to lack of support from your financial institution. I asked for help in resolving a situation with a merchant. I paid for Lawn service and never received service. The Lawn company confirmed my lack of service, my want to a refund and cancellation. Instead of refunding my money, their policy was to reserve it as store credit, which means I could not get my money back and would still have business dealings with them. I reached out your institution so that the charged may be reversed because I did not receive what I paid for. I recently received a letter from your institution that stated "Commerce Bank can not negate the terms and conditions agreed to...Documentation received does not support my dispute claim". This information means you do not support me and we are in a bad relationship. I will be cancelling this line of credit due to this bad relationship. If a merchant can take advantage of me, receive payment without providing service, and does not have to provide a refund...and my financial institution is in agreement with their actions and does not support my claim, then its best for us to part ways. The icing on the cake was when I attempted to call (855-8484-4769) to discuss this decision. The phone rang continuously. I finally got through to voicemail and left a voicemail and have yet to receive a return call. Whomever reads this, please inform the correct department to set my account for deactivation, immediately!
David K
Peyton, CO
Cardholder since 2023
Disclosures:
Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.
Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in October and November 2024 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.
