4.5/5 overall rating
(2295 reviews)
11/06/2024
Much improved
The Commerce bank card got off to an extremely rocky start. Every time I bought fuel the charge would be disapproved for security reasons, probably because charges for several hundred to one thousand dollars were made at locations broadly scattered across the country. There was no easy access telephone number to approve the charge so it was much simpler to just use a different credit card. This problem has more recently gone away. The card is now useful and I am well satisfied with it.
Jonathan F
Omaha, NE
Cardholder since 2019
11/06/2024
Credit card
Excellent and reliable
Gregory
Kansas City, MO
Cardholder since 2021
11/06/2024
Not worth it
Too much on interest compared to another card and it outweighs any rewards
Rob
Saint Charles, MO
Cardholder since 2020
11/06/2024
This works well for what we need
Janice
O Fallon, MO
Cardholder since 2024
11/06/2024
Raised interest rates
I have an 800 score and my interest rates were raised. Are you going to lower them once the interest rates go down?
Timothy
Niles, MI
Cardholder since 2010
11/06/2024
Alvin M
Johnson City, TN
Cardholder since 2017
11/06/2024
Disappointed
I called to see if you can work with me.They said no.I have had this account since 2017.Ive never missed a payment or been late.
Jeff K
Bismarck, MO
Cardholder since 2017
11/06/2024
Customer service
They are very helpful when you have questions or problems.
Latrisia
Springfield, MO
Cardholder since 2023
11/06/2024
Kevin
Columbia, MO
Cardholder since 1995
11/06/2024
Mary
Gladstone, MO
Cardholder since 1996
11/06/2024
Not sure how to get My rewards
Valerie
Clarksville, IN
Cardholder since 2020
Disclosures:
Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.
Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in October and November 2024 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.