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4.5/5 overall rating
(2295 reviews)
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11/06/2024
Ann J
Lincoln, NE
Cardholder since 1996
11/06/2024
Rhonda C
Medina, TN
Cardholder since 2019
11/06/2024
Donald H
Shirley, IL
Cardholder since 1999
11/06/2024
When I pay my bill over the phone with my Am. Express card I am Not charged for doing so. However, Commerce Bank does charge a fee for this service which I do not like and which is Not needed.
Herbert F
New Milford, CT
Cardholder since 2015
11/06/2024
not at this time
Paula T
Kansas City, MO
Cardholder since 1996
11/06/2024

Cool card, below average benefits

Neat to have Royals branded cards, but rewards are way over valued and limited.
Robert D
Blue Springs, MO
Cardholder since 2015
11/06/2024
Bradley D
Valrico, FL
Cardholder since 2023
11/06/2024

Website

The card is fine but the website is not user friendly to navigate.
Anita T
Jacksonville, FL
Cardholder since 2019
11/06/2024

Much improved

The Commerce bank card got off to an extremely rocky start. Every time I bought fuel the charge would be disapproved for security reasons, probably because charges for several hundred to one thousand dollars were made at locations broadly scattered across the country. There was no easy access telephone number to approve the charge so it was much simpler to just use a different credit card. This problem has more recently gone away. The card is now useful and I am well satisfied with it.
Jonathan F
Omaha, NE
Cardholder since 2019
11/06/2024
Gregg J
Salome, AZ
Cardholder since 2018

Disclosures:

Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.

Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in October and November 2024 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.

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